I must also say that up until 3 months ago when our mailman of nearly a decade never skipped a beat, not once, did this lack of attention to
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The staff is really weird. There is no person that works there that I have had a good connection with. I would say get a whole new staff that can have a smile at least
8/7/17----Since my last review, the carrier performance ( or anti-performance might be a more accurate definition ) has simply gotten worse. A new screw-up, another phone call, more obfuscation, more stuttering, stumbling over pre-rehearsed lines, and more unaccountability. The USPS was never like this before. It makes one want to believe in the right wing mantra of the privatization of government services. And that's saying a lot.
" just doing the job " become the new normal.
Just for the purpose of public record because after 4 times over a 60 day period --- once in person to a supervisor and 3 times over the phone ---I think leaving a digital trail is in order. Especially when the problem of a carrier(s) neglecting and/or refusing to pick up your mail goes unabated. We're not talking normal size envelopes here; rather bubble insulated or hard board enclosures usually 6X8 or more in size.
Very unhelpful and unprofessional. Attemtped to speak with a supervisor both in person and over the phone about issues with our carrier, and not only did it fall on deaf ears, but I've been hung up on several times.
Please, please deliver our mail! I understand that snow sucks but do me a solid and step out of your truck to my mailbox. I cleared a path for you but I guess that's not enough - maybe I should be hand shoveling all the snow that the plow pushes in front of my mailbox so you can easily swing on through in your tiny white truck. Gahhhh so frustrating. Human to human request here!
When called felt rush and operator had the never to be sarcastic. Not the first time I came across someone rude over the phone . Only had one good experience with and even that I had to keep calling making sure I wasn't forgotten about. They always claim their tracking of delivery is accurate but it's always off. I hate having to call them because I know I'm going to get attitude !!
The mail carriers are very lazy to deliver a package too large for the mailbox to the door, and when there was work being done in my parking lot, they refused to get out of their truck and put it in the box themselves. I've dealt with Post Offices in many other areas of CT, and by far Bristol is the worst. They aren't even willing to work out an issue.
United States Postal Service is a US Post Office based in Bristol, Connecticut. United States Postal Service is located at 151 N Main St, Bristol, CT 06010, USA.
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